Protecting your personal data is of particular importance to us at Digital Learning GmbH. In this privacy policy, we comprehensively inform you about the processing of personal data when using our platform sevenAI. We place great value on transparency and data minimization.
When you use our platform, various personal data is collected. This is partly data that you actively provide to us – for example, during registration or when uploading documents. Additionally, technical data is automatically collected by our IT systems as soon as you access the website. This primarily includes server log files containing information such as browser type, operating system, IP address, and the time of the server request. The collection of this data is strictly necessary for the technical operation and security of the servers and is based on Art. 6(1)(f) GDPR.
sevenAI is operated on the infrastructure of Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen. Our server locations are exclusively in Germany. We have concluded a data processing agreement (DPA) with Hetzner Online GmbH to ensure that your data is processed strictly according to instructions and in compliance with European data protection standards.
A key feature of sevenAI is the analysis and creation of learning content using artificial intelligence. To ensure the highest level of data protection, we exclusively use self-hosted AI models. Unlike many other providers on the market, your inputs (prompts) or uploaded documents are not transmitted to external AI interfaces (such as OpenAI or Microsoft). All processing takes place locally on our secured servers in Germany. This is done for the purpose of contract fulfillment pursuant to Art. 6(1)(b) GDPR. Important for you: Your data is expressly not used by us to train or optimize the underlying AI models for other users. Biometric voice cloning features are not offered.
Billing for our services is currently primarily conducted via SEPA bank transfers or direct debits. For this purpose, we process the information necessary for payment, such as your name, bank details (IBAN), and the invoice amount, based on Art. 6(1)(b) GDPR. Please note that we intend to integrate the payment service provider Stripe in the near future. Once this integration is completed, we will update this privacy policy to inform you about the changed data flows and the corresponding legal bases.
To ensure the stability and quality of our platform, we use the service Sentry (Functional Software, Inc., USA) for error monitoring. In the event of a technical error, so-called stack traces (technical error reports) are automatically transmitted to Sentry. These contain exclusively technical information such as the error type, the time of occurrence, the affected code location, and general device and browser information. No personal content such as chat messages, documents, or user inputs is transmitted. The processing is based on our legitimate interest in error-free operation pursuant to Art. 6(1)(f) GDPR. For more information, please refer to Sentry's Privacy Policy.
We have deliberately decided not to use any analytics tools (such as Google Analytics or Matomo) or advertising tracking cookies. We want to create a learning environment that respects your privacy and avoids unnecessary data analysis.
You have the right at any time to obtain free information about the origin, recipients, and purpose of your stored personal data. You also have the right to rectification, restriction, or deletion of this data. If the data processing is based on consent, you may revoke it at any time with effect for the future. Furthermore, you have the right to data portability and the right to lodge a complaint with the competent supervisory authority. For all data protection-related inquiries, please contact our support at support@digitallearning.gmbh or directly our Data Protection Officer.